"To be the Best Community Hospital and Health System in New England"
Our Goals
Quality: We will provide superior health services which meet our customer needs through: good clinical outcomes, up-to-date technology, effective processes, competent and caring staff and well maintained facilities.
Growth: We will develop new services and expand existing services to meet customer needs resulting in increased market share and expansion into new markets.
Information Excellence: We will provide superior, coordinated information resources, processes and systems that meet customer needs for effective information gathering, recording, access, analysis, and dissemination.
Financial Strength: We will achieve financial strength and stability by improving reimbursement, increasing philanthropic giving and grants, and developing and managing realistic budgets which produce sufficient margins.
Employer of Choice: We will create an environment where employees: trust those they work for; enjoy those they work with; take pride in what they do; and have an opportunity to grow.