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Patient Safety and Comfort

By working together with you, our patient, the staff at Rutland Regional Medical Center will make every effort to ensure your safety and comfort during your stay.

Fall Prevention

Depending on factors such as medications you may be taking or the type of illness for which you are being treated, you may be at risk for an accidental fall. To insure your own safety, you are asked to take preventative measures such as asking for assistance getting in and out of bed, clearing a path to your restroom, and keeping important personal items within arm's reach. If you use glasses, a hearing aid, or walking devices, be sure you can access them easily.

Your Bed

Hospital beds are generally higher and narrower than your bed at home, and are electronically operated. When you are settled into your room, your nurse will show you how to properly work your bed controls. Bedside rails are for your protection and can be raised at night, or during periods of daytime rest.

MRSA Prevention

Washing your hands with soap and warm water is the best way to prevent the spread of germs, including MRSA, a bacteria commonly known as “staph.” MRSA spreads from person to person through physical contact, and can cause infections which range from minor to quite serious. For this reason, a patient found to have a staph infection is isolated, and a strict medical protocol is followed until the condition is fully treated.

To do your part in preventing the spread of MRSA, practice good personal hygiene by washing your hands frequently and for at least 15 seconds. Alcohol-based hand gel can also be used to sanitize your hands at times when soap and water are unavailable.

Fire Safety

To insure the highest level of fire safety at our hospital, fire extinguishers are installed in all patient areas, alarms are tested on a regular basis, and fire drills are conducted for our staff. Should you hear a fire alarm during your stay, please remain where you are; nurses will check on patients regularly during drills, and in the unlikely event of an actual fire, a staff member will give you instructions and assistance if you need to be moved.


Special regulations are in effect when patients are receiving oxygen. Electrically-operated equipment and aerosol products are not permitted in these areas. Smoking while on oxygen or near an oxygen tank is dangerous and prohibited.

Electrical Appliances

Fire and safety regulations require that our Engineering and Maintenance Department check all electrical appliances and equipment. For your safety, we ask that you not bring electrical appliances from home to the hospital. This includes televisions, radios, and hair dryers.


We ask that you not bring items of value, including jewelry, personal papers, or large amounts of cash, to the hospital. If you do arrive with valuables, please send them home with a family member or ask your nurse to have them locked in a safe in our Security Office.


Tobacco use (including cigarettes, e-cigarettes, chewing tobacco or other tobacco products) is prohibited within the hospital. This is to protect non-smokers from second hand smoke and to reduce the risk of fires.

Tobacco use is only allowed in the designated area outside the Emergency Department.

If you are interested in quitting tobacco use altogether, we encourage you to ask your nurse or to contact our Tobacco Cessation Program at 802.747.3768 or send an email.

Quiet Time

Rest is a very important part of the healing process. To insure you get the downtime you need, we do our best to provide a peaceful environment during your stay. Our staff actively promotes Quiet Time between the hours of 1:30pm and 2:45pm each afternoon, as well as between 1:30am and 3:30am each night. During these hours we may encourage family and friends to shorten their visits, and will offer you a variety of aids to help you wind down, including music, ear plugs, and reading materials.

Contact Us

For questions or concerns contact our Patient Relations Department at 802.772.1978.

Rutland Regional Medical Center
160 Allen Street
Rutland, VT 05701

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