What to Expect
Rutland Regional is committed to providing
nothing but the most advanced, personalized care to each patient. Both inpatient
and outpatient surgical patients can expect:
A Pre-Surgery Confirmation Call. You will receive a call the afternoon or evening before
your scheduled surgery to inform or remind you of your arrival time.
On the Day of Your Surgical Procedure:
- A receptionist will greet you.
- Staff will direct you to the
appropriate surgery area, where you will be prepped for your procedure.
Generally, one or two loved ones can wait with you.
- If your family is waiting at the
hospital, they will be directed to the surgical waiting room. Loved ones can also
leave a cell phone or pager number. The surgeon will speak with family members after
the procedure is complete.
- Outpatients are brought to the
hospital’s Ambulatory Care Unit (ACU) to be joined by family until they are
ready to go home.
- After spending the needed time in
Recovery, inpatients are brought to a nursing unit and family members notified
of what room and bed you’re in.
A surgical advocate staffs both the
Ambulatory Care Unit reception and surgery waiting areas to ensure that family
members’ questions are answered and surgery-related needs are met.