Most Wired Hospitals Use Technology for Better Patient Experience
Technology is improving the efficiency of care delivery and creating a new dynamic in patient interactions, according to results of the 18th Annual Health Care′s Most Wired® survey, released today by the American Hospital Association′s (AHA) Health Forum.
According to the survey, Most Wired hospitals are using telehealth to fill gaps in care; provide services 24 hours a day, 7 days a week; and expand access to medical specialists. This year’s results show:
- The top three telehealth services offered in hospitals are consultations and office visits, stroke care, and psychiatric examinations and psychotherapy.
- Stroke care is the most rapid growth area for telehealth services up 38% from 2015, as evidence-based studies emphasize the time urgency of stroke care.
- More than 25% of hospitals use internet-enabled monitoring devices for chronic disease management of congestive heart failure, diabetes and heart disease.
“At Rutland Regional Medical Center, we are a small community hospital with a grand vision to be a local leader in using technology and data to optimize and improve the excellent care that we provide to our population,” says Dr. Scott Graham, an emergency physician and the Chief Medical Information Officer at Rutland Regional.
“We′re incredibly proud of being nationally recognized for our efforts and achievements towards this goal,” added Graham. “The single biggest factor for our success has been the collaboration between our Cerner Information Technology partners and every aspect of the hospital system; from our Finance and Registration Teams to nurses, doctors, and administration. We are continually refining the way that we collect, display and securely share our patients′ stories across the full spectrum of their healthcare with the ultimate goal of creating a Community Health Record.”
In redefining the way that they provide care in their communities, Most Wired hospitals are using technology to build patient engagement with the individual′s lifestyle in mind, which includes electronic access to their care team.
- 68% accept patient-generated data through the patient portal.
- 26% of Most Wired organizations offer E-visits through a mobile application.
- 61% use social media to provide support groups.
“Hospitals are breaking-out of their traditional four walls and providing care where and when patients need it,” said Rick Pollack, president and CEO of the AHA. “These Most Wired hospitals exemplify this transformation by harnessing technology, engaging patients and offering services remotely. And, removing policy and other barriers to telehealth will allow even faster adoption of these amazing technologies.”
Most Wired hospitals are utilizing population health management tools and partnering with other health care providers to share critical clinical information used in analyzing interventions aimed at key patient groups, such as those with diabetes. To get patients the right care, hospitals are using predictive modeling to eliminate preventable problems.
- 53% interface electronic health record data with population health tools.
- 62% stratify patients according to risk.
- 51% aggregate data from patient encounters to create a community health record.
The versatility of mobile technologies makes it possible for clinicians and care team members to have the right tools for sound clinical decision-making wherever they are: 81% of Most Wired hospitals use mobile applications to notify clinicians of sudden changes in patient conditions and correlated events such as falls or respiratory distress or failure.
As they build out new capabilities, hospitals are also taking strong actions to ensure health data is secure.
- More than 90% use intrusion detection systems, privacy audit systems and security incident event management to detect patient privacy breaches, monitor for malicious activities and produce real-time analysis of security alerts.
- 84% conduct a third-party security audit annually to ensure that guidelines are followed.
HealthCare′s Most Wired® survey, conducted between Jan. 15 and March 15, 2016, is published annually by Health & Hospitals Networks (H&HN). The 2016 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals — more than 34% of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.
About the American Hospital Association
The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, which include nearly 5,000 hospitals, health care systems, networks and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit www.aha.org.
About Health Forum
Health Forum is a strategic business enterprise of the American Hospital Association, creatively partnering to develop and deliver essential information and innovative services to help health care leaders achieve organizational performance excellence and sustainability. For more information, visit www.healthforum.com
About Rutland Regional Medical Center
Rutland Regional Medical Center is the second largest healthcare facility in Vermont with a national reputation for outstanding patient care, nursing excellence and innovation. US News & World Report has recognized Rutland Regional as one of America’s Best Hospitals to receive common care, and Healthgrades® named Rutland Regional among the top 10% in the Nation for Outstanding Patient Experience and Patient Safety, along with "high performing" designations for its clinical performance in Pacemaker Procedures, Prostate Surgery and Total Knee Replacement. As one of the safest hospitals in the nation, Rutland Regional was honored with an ‘A’ grade by The Leapfrog Group in the Spring 2016 Hospital Safety Score. Recently designated for a second time, Rutland Regional is a Magnet® hospital, providing the highest level of recognition for quality nursing care.
Media Contact: Bernadette C. Robin, 802.772.2843 or firstname.lastname@example.org