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COVID-19 Hospital & Clinic Patient
Visitor Restriction

Policy Updated: Thursday, December 9, 2021

All patients may continue to access Rutland Regional facilities for appointments, tests and services. All visitors will continue to be screened upon entry and must continue to wear face masks.

Hospital Visitor Restrictions:

    General Inpatient Visitation

    • Patients in outpatient departments and clinics may only have one visitor or Essential Support Person (ESP).
    • Patients for Diagnostic Imaging including the Infusion Center, and the Laboratory may have a visitor or ESP accompany them to Outpatient Registration, but only ESPs may enter clinical areas.
    • Surgery patients may have a visitor escort them to the Department, and return to receive post-procedure instructions.
    • Patients on inpatient units may not have visitors unless a patient's treatment team has identified an individual as an ESP.
    • An ESP should be a single consistent person unless a change in ESP is necessary to support the patient's care. The need for an ESP may vary based on changes in circumstances. Each patient's treatment team is responsible for communicating with the patient and/or ESP when a patient's needs change including when an ESP is not necessary.
    • Certain patients are generally eligible to have one or more ESPs:
      • Pediatric patients may have two parents/guardian serve as a consistent ESP
      • Labor and delivery patients may have one ESP
      • Decisions regarding ESPs for patients who are receiving End-of-Life care are based on what the treatment team determines is essential
      • Dual occupancy rooms - The presence of an ESP in dual occupancy room will include consideration of the space, and needs of both patients
    • Visitors must comply with COVID screening
    • Children under 18 may not visit or accompany a patient

    COVID Positive patients and patients under investigation:

    • COVID positive and patients under investigation may have an ESP when necessary.
    • COVID positive labor and delivery, and end-of-life patients may have one consistent ESP for the duration of their stay.
    • COVID positive pediatric patients may have two parents/guardians visit. Individuals who visit a COVID positive patient or patient under investigation must remain in the patient's room at all times.
    • ESPs may not linger or congregate in hallways, waiting rooms, or the Food Court. They must stay in the patient's room or other designated area to the extent possible.
    • Employees who are visiting patients are subject to the same restrictions that apply to the general public.

    Visitation by Clergy

    • Clergy may visit a patient to provide pastoral care.
    • Clergy visits will occur during visiting hours unless an accommodation is necessary.

    Visiting Hours

    • Inpatients: 10am-6pm
    • PSIU/PICU: Monday-Thursday, 4-8pm and Friday-Sunday, 1-8pm
    • ESPs should follow visiting hours unless the treatment team determines that their presence outside of visiting hours is essential. This may not be possible for dual occupancy rooms.

    Service Animals

    • Only ADA service animals may accompany a patient
    • All other animals, excluding previously approved therapy dogs and support animals, are not permitted

    Access to Rutland Regional Medical Center

    • Entry – All patients and visitors must comply with this policy or they will be escorted from the property.
    • Symptom screening – All individuals seeking to enter the hospital or clinic must comply with the symptom screening process. 
    • Hand cleaning – All individuals who enter the facility will clean or sanitize their hands upon entry to the facility.
    • Log – All visitors who enter the facility will record their name, contact information, time of entry, and wear a badge.
    • Masks – All patients and visitors must wear a hospital issued mask at all times within the facility. The mask must cover the individual's mouth and nose. Visitors may wear a hospital issued mask over their own mask as long as the hospital issued mask covers their mouth and nose.

    People Who Are Not Visitors: Certain categories of individuals who interact with patients or staff are not visitors and are not subject to this policy. Such individuals include people who are part of the broader treatment team such as interpreters and doualas, advocates from Disability Rights Vermont, surveyors or investigators from government agencies or accrediting organization and other legally authorized individuals will be permitted to enter the facility when necessary. In addition, patients are permitted to go to Financial Counseling, and the Retail Pharmacy.

    Outpatient Clinic Restrictions:

    Outpatient Clinics will allow only one visitor or Essential Support Person (ESP). Visitors must not be COVID positive and be symptom-free. The screening process still applies to all people who enter the clinics. 

    All visitors must continue to wear masks , and are encouraged to wash hands frequently, and to observe 6' social distancing measures. These policies are to ensure the safety of our patients and staff in compliance with the CDC Guidelines.

    Access to the main hospital building will be limited to the following entrances and times:

    Stratton Road Entrance

    • Open 5:30AM to 7PM, Daily

    stratton road entrance

    Emergency Entrance

    • Open 24hrs a day, 7 days a week

    emergency department entrance

    RUTLAND REGIONAL MEDICAL CENTER160 Allen Street, Rutland, VT 05701802.775.7111

    © 2022 Rutland Medical Center