Updated Visitor Restriction Policy

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As of Monday, November 2, 2020, Rutland Regional will only allow designated Essential Support Persons (ESP) to accompany or visit patients.  

PLEASE read the full policy before coming to the hospital or one of the clinics:

Visitor Restriction Policy

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COVID-19 Hospital & Clinic Patient
Visitor Restriction

Policy Updated: Monday, November 16, 2020

In response to the presence of COVID-19 in Vermont and the increase in infection rates throughout the Northeast as we enter the winter months, Rutland Regional Medical Center will not allow visitors (Inpatient and Outpatient) at any Rutland Regional locations to protect our patients and care providers. Only Essential Support People (ESP), identified by the patient's treatment team, will be allowed to visit or accompany patients. An ESP should be a single consistent person unless a change in ESP is necessary to support the patient's care.

All patients may continue to access Rutland Regional facilities for appointments, tests and services.

Hospital Visitor Restrictions:

  1. ESP Eligibility

    • Pediatric patients may have one parent/guardian to serve as an ESP.
    • Labor and delivery patients may have an ESP.
    • ESP for patients receiving end-of-life care are based on what the treatment team determines is essential. However, an end-of-life patient may not have more than two consistent ESPs.
    • ESPs in dual occupancy rooms will include consideration of the space and needs of both patients.
    • ESPs are NOT permitted for patients who are COVID-19 positive or under precautions for COVID-19
  2. Outpatient Departments & Clinics
    • Visitors and family members may not accompany a patient to an outpatient service unless the treatment team has determined that they are an ESP.
    • The treatment team for an outpatient procedure patient may request that an ESP accompany the patient to the appointment, leave the hospital for the duration of the procedure, and return to receive discharge instructions.
    • Employees are subject to the same restrictions as members of the general public. While serving as an ESP, employees must comply with this policy and other requirements for ESPs including documenting their arrival in the Visitor Log and wearing a visitor badge. Employees may not visit or serve as ESPs while they are on duty.
  3. Clergy
    • Rutland Regional will seek to accommodate patient requests for clergy visits/pastoral care.
    • Staff will encourage phone or video clergy visits to the extent that such visits are adequate to meet a patient’s needs.
    • Where a video clergy visit is not adequate to meet a patient’s pastoral care needs, a clergy visitor may visit a patient in addition to the patient’s essential support person unless the visit is otherwise restricted by this policy. Clergy should visit during daily visiting hours unless the treatment team determines that an accommodation is necessary.
  4. Entry
    • Symptom screening – All ESPs seeking to enter the hospital or clinic must comply with the symptom screening process. Symptomatic ESPs may not enter the facility.
    • Hand cleaning – All ESPs must clean or sanitize their hands immediately before or upon entry to the facility. In addition, they must also clean their hands upon entry to and exit from a patient service department, and patient room if applicable.
    • Masks – All ESPs must wear a mask at all times within the facility. The mask must cover the ESP's mouth and nose. Visitors may wear a hospital issued mask or their own equivalent mask.
    • Documentation – All ESPs, who enter the facility will record their name, contact information, and time of entry and exit on a log that is retained for 90-days
      • ESPs will be given a "ESP" badge for the day of the vist
      • ESPs who have traveled outside of Vermont or Warren or Washington counties within the last fourteen days will complete a Visitor Certification form that is retained for 90-days.
  5. Visiting Hours
    • Inpatients: 10am-6pm.
    • PSIU/PICU: Monday-Thursday, 4pm-8pm, and Friday-Sunday, 1pm-8pm.
    • Overnight: ESPs may spend the night if they are essential to the patients care during this time. This may not be possible for dual occupancy rooms.
    • Children: Children under 18 may not be ESPs and may not accompany a patient entering Rutland Regional or any of the outpatient clinics.
  6. Service Animals
    • Only ADA service animals may accompany a patient or ESP.
    • All other animals, including previously approved therapy dogs and support animals are not permitted.
  7. People Who Are Not Visitors
    • Certain categories of individuals who interact with patients are not visitors and are not subject to this policy. Such individuals include people who are part of the broader treatment team such as interpreters and doualas, advocates from Disability Rights Vermont and other legally authorized individuals will be permitted to enter the facility when necessary.

All ESPs must comply with this policy or they will be escorted from the property

We still ask that you continue to wear masks, wash your hands frequently, and observe 6' social distancing measures. These policies are to ensure the safety of our patients and staff in compliance with the Governor’s Executive Order and Vermont Agency of Human Services guidelines.

Access to the main hospital building will be limited to the following entrances and times:

Stratton Road Entrance

  • Open 5:30AM to 7PM, Daily

stratton road entrance

Emergency Entrance

  • Open 24hrs a day, 7 days a week

emergency department entrance

RUTLAND REGIONAL MEDICAL CENTER160 Allen Street, Rutland, VT 05701802.775.7111

© 2020 Rutland Medical Center