2025 Strategic Plan

Rutland Regional Medical Center's three-to-five year strategic plan guides our healthcare organization’s objectives to support our future initiatives.

Graphic that displays five main points of Rutland's strategic plan

Rutland Regional Medical Center’s volunteer board and leadership team chose the five priorities as long-term focus areas with clear impacts on the organization’s success. The strategies and tactics within each priority may be adjusted periodically to accommodate our organization's ongoing progress and needs.

Our Mission

To provide high-quality, hospitals, and specialty care for all through the strength and compassion of our people.

Our Vision

To excel at meeting the needs of those we serve as the preferred healthcare provider and employer.

Our Values

Excellence · Compassion · Innovation · Collaboration · Professionalism

Pillars & Organizational Scorecard

Employer of Choice

  • Improve employee engagement
  • Reduce employee turnover
  • Manage traveler volume

Learn more about this pillar

Access to Care

  • Reduce clinic appointment wait times
  • Lower imaging appointment wait times

Read more about our commitment to access

Quality Care Delivery

  • Achieve CMS 5-Star Rating
  • Maintain Magnet Designation

Read more about dedication to optimal patient outcomes

Financial & Resource Stewardship

  • Achieve budgeted operating margin
  • Fulfill the Environmental Stewardship Plan
  • Expand Lifecyle Renewal Plan & Timeline
  • Develop multi-year technology roadmap
  • Complete Enterprise Risk assessment

Learn how we're good stewards of our resources

Transformation

  • Follow the Payment Model Participation decision
  • Develop transformation roadmap

Read more about how we're transforming healthcare

Download the Strategic Plan

Rutland Regional is pleased to make the 2025 Strategic Plan available for download.

2025 Strategic Plan (PDF)

Strategy Pillar: Employer of Choice

Rutland Regional Medical Center strives to be the employer of choice by developing and retaining staff as well as effectively attracting and recruiting new talent to our team.

  • Enhance Benefit Opportunities

    Rutland Regional Medical Center recognizes that employees have different needs to support their overall health and financial well-being and aims to provide benefits that meet those needs.

  • Implement Talent Management Programs

    Rutland Regional Medical Center must have high-performing leaders and career development opportunities for employees to execute our Mission.

  • Modernize Recruitment Approach

    Rutland Regional Medical Center will leverage contemporary methods and technologies to find and hire the highest quality candidates.

  • Improve Employee Experience

    Rutland Regional Medical Center strives to create a workplace that fosters trust and goodwill and empowers staff to address concerns.

Success Measures

  • Employee Engagement Score
  • Employee Turnover Rate, all
  • Employee Turnover Rate, 1st Year
  • Traveler Volume
  • Service Excellence Program
  • Willingness to report (Culture of Compliance)

Strategy Pillar: Access to Care

Rutland Regional Medical Center is committed to meeting the evolving care needs of our patients.

Enhance Care Capacity

Rutland Regional Medical Center recognizes the need to continuously review our services to align our offerings to community – and regional – need.

Success Measures

  • Clinic appointment wait times (New patients scheduled within 1 month)
  • Imaging appointment wait times (New patients scheduled within 1 month)
  • OR volumes
  • Endoscopy volumes
  • Complete Service Feasibility Study
  • ED throughput
  • Inpatient throughput

Strategy Pillar: Quality Care Delivery

Providing quality care is the heart of what Rutland Regional Medical Center does at RRMC. Rutland Regional Medical Center commits to providing effective, efficient, equitable care.

Optimize Care Delivery

Rutland Regional Medical Center knows that attaining optimal patient outcomes requires incorporating patient, family, and employee perspectives into the design and review of our care delivery practices.

Advance our Culture of Safety

Rutland Regional Medical Center needs to engage all stakeholders to identify risks, prevent harm, and advance our culture of safety.

Improve Health Equity

Rutland Regional Medical Center will use data to inform our work to improve health equity in collaboration with community partners.

Success Measures

  • CMS 5-Star Rating
  • Magnet Designation
  • Quality Dashboard Metrics
  • Peer Review Process
  • Event Reporting System
  • Community Health Needs Assessment Implementation Plan
  • Prevention & Reporting Safety Score
  • CMS Health Equity Requirements

Strategy Pillar: Financial & Resource Stewardship

Rutland Regional Medical Center requires sound financial and resource management plans to sustain our ability to provide adequate access and services to our community.

Achieve Sustained Financial Resiliency

Rutland Regional Medical Center strives to achieve a financial position that sustains our operational needs and population health initiatives as well as reinvestment in our people and facility.

Optimize Organization Assets

Rutland Regional Medical Center needs to expand our planning and investment invest in our physical, technical, and environmental assets to meet our strategic goals and evolving programmatic needs while also managing our impact on the environment.

Identify & Address Risks

By identifying and addressing risks to the organization, Rutland Regional Medical Center will strengthen the organization’s operations, while also finding opportunities to enhance value.

Success Measures

  • Achieve budgeted operating margin
  • Total cost per discharge
  • Age of plant
  • Complete Lifecycle Renewal Plan & Timeline
  • Environmental Stewardship Plan
  • Develop multi-year IT roadmap
  • Complete Enterprise Risk Assessment

Strategy Pillar: Transformation

Rutland Regional Medical Center will take an active role in transforming healthcare delivery and payment models through both leadership and partnership.

  • Lead Healthcare System Stabilization

    Rutland Regional Medical Center recognizes the need to collaborate and invest in community partnerships that support strong access to appropriate care for our population.

  • Strategize on Payment Transformation

    Rutland Regional Medical Center needs to fully understand and evaluate emerging payment models to ensure it can select the most viable and sustainable option.

Success Measures

  • Determine participation in program
  • Complete evaluation of models
  • Develop Transformational Roadmap

Interested in Learning More?

If you would like to learn more about Rutland Regional Medical Center's Strategic Plan, please email us:

Contact the Senior Director of Development & Community Relations