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Patient Safety & Comfort

By working together with you, our patient, the staff at Rutland Regional Medical Center will make every effort to ensure your safety and comfort during your stay.

Fall Prevention

Depending on factors such as medications you may be taking or the type of illness for which you are being treated, you may be at risk for an accidental fall. To insure your own safety, you are asked to take preventative measures such as asking for assistance getting in and out of bed, clearing a path to your restroom, and keeping important personal items within arm's reach. If you use glasses, a hearing aid, or walking devices, be sure you can access them easily.

Your Bed

Hospital beds are generally higher and narrower than your bed at home, and are electronically operated. When you are settled into your room, your nurse will show you how to properly work your bed controls. Bedside rails are for your protection and can be raised at night, or during periods of daytime rest.

MRSA Prevention

Washing your hands with soap and warm water is the best way to prevent the spread of germs, including MRSA, a bacteria commonly known as “staph.” MRSA spreads from person to person through physical contact, and can cause infections which range from minor to quite serious. For this reason, a patient found to have a staph infection is isolated, and a strict medical protocol is followed until the condition is fully treated.

To do your part in preventing the spread of MRSA, practice good personal hygiene by washing your hands frequently and for at least 15 seconds. Alcohol-based hand gel can also be used to sanitize your hands at times when soap and water are unavailable.

Fire Safety

To insure the highest level of fire safety at our hospital, fire extinguishers are installed in all patient areas, alarms are tested on a regular basis, and fire drills are conducted for our staff. Should you hear a fire alarm during your stay, please remain where you are; nurses will check on patients regularly during drills, and in the unlikely event of an actual fire, a staff member will give you instructions and assistance if you need to be moved.


Special regulations are in effect when patients are receiving oxygen. Electrically-operated equipment and aerosol products are not permitted in these areas. Smoking while on oxygen or near an oxygen tank is dangerous and prohibited.

Electrical Appliances

Fire and safety regulations require that our Engineering and Maintenance Department check all electrical appliances and equipment. For your safety, we ask that you not bring electrical appliances from home to the hospital. This includes televisions, radios, and hair dryers.


We ask that you not bring items of value, including jewelry, personal papers, or large amounts of cash, to the hospital. If you do arrive with valuables, please send them home with a family member or ask your nurse to have them locked in a safe in our Security Office.

Tobacco-Free Campus

Rutland Regional is a tobacco-free campus. Tobacco use (including cigarettes, e-cigarettes, chewing tobacco or other tobacco products) is prohibited within the hospital and on hospital grounds. This is to protect non-smokers from second hand smoke and to reduce the risk of fires.

If you are interested in quitting tobacco use altogether, we encourage you to ask your nurse or to contact our Tobacco Cessation Program at 802.747.3768 or send an email.

Quiet Time

Rest is a very important part of the healing process. To insure you get the downtime you need, we do our best to provide a peaceful environment during your stay. Our staff actively promotes Quiet Time between the hours of 1:30pm and 2:45pm each afternoon, as well as between 1:30am and 3:30am each night. During these hours we may encourage family and friends to shorten their visits, and will offer you a variety of aids to help you wind down, including music, ear plugs, and reading materials.

Your Healthcare Team

While a patient at Rutland Regional Medical Center, you will be treated by a multidisciplinary team of specialists who will work together to provide you with care and quality you need. As an active part of this team, you are encouraged to ask questions and offer feedback to any staff person with whom you interact. To make this easier, every hospital employee is identified with a name tag listing their name and department. Your care team members include:

The Medical Staff

Our medical professionals include physicians, physician specialists, podiatrists, dentists, and allied health professionals such as physician assistants and nurse practitioners. Many of the physicians on our staff admit and care for their own patients within the hospital; others refer their patients to our hospital medicine group or to other on-site specialists.

The Nursing Staff

Our Magnet Status nursing program is among the best in the state. Our nurses are committed to providing patients with excellent care round the clock and many have advanced certification in their medical specialty.

Hospital Medicine

At Rutland Regional Medical Center, we offer the specialized care of full-time on-site hospital medicine specialists, who will act as your primary care team during your inpatient stay. Hospital medicine specialists are specially trained practitioners who only care for patients while they are in the hospital. Most are board-certified in internal medicine, family medicine, and/or other specialties.

Case Managers

Your nurse case manager will act as a valuable resource by working directly with your doctor and healthcare team, guiding and coordinating your medical care, providing clinical information to your insurance company, and assisting with securing discharge services and follow up appointments.

Social Workers

Our social workers are available to assist patients and their families. In addition to providing emotional support they can refer patients to appropriate resources for social and financial aid.


As part of our teaching-affiliate program, we offer nursing students and those preparing for allied health careers to join our care team. During your stay, you may be provided services by one of these students, under the supervision of a licensed professional. If you are uncomfortable with that possibility, however, simply notify one of our nurses and your wishes will be honored.


We are proud of our dedicated volunteers, who contribute many hours of service to the hospital. Feel free to reach out to a volunteer with any question or request; they will do their best to accommodate your need or direct you to someone who can.

Support Staff

Although you may never meet all of the support staff members and health professionals who play a major role in the operations here, you can feel confident knowing that their dedication and professionalism will make your stay at our hospital a positive one.


Our housekeeping staff works hard to make your room as clean and comfortable as possible. If you are being examined by a physician, have several visitors, or if your door is closed, your housekeeper will respect your privacy and return at a later time. If you have a housekeeping problem in your room, let your nurse know; we will take care of the issue as quickly as possible.

RUTLAND REGIONAL MEDICAL CENTER160 Allen Street, Rutland, VT 05701802.775.7111

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